| Dynamics 365 Field Service – New Features | ||||
| Feature | Applicable to | Available from | Key Improvements | Details |
| Improve Android form loads by atleast 25% | All types of users | Apr/2026 – GA | client/runtime optimization to reduce form load times on Android devices | When forms open faster, technicians start work sooner and finish more jobs per shift. This improvement reduces idle time, lowers frustration, and increases first‑time‑fix likelihood by keeping users in flow, especially in low‑connectivity scenarios common to field service. |
| Configure offline profiles with FetchXML editor | Admins/makers/Analysts | Apr/2026 – GA | Accelerate offline sync and reduce data usage by creating precise FetchXML filters. | The offline profile designer in Power Apps now includes a FetchXML editor that gives you direct, code-level control over the queries that determine which data syncs to mobile devices. |
| Disable clickthrough on lookup values in forms | Admins/makers/Analysts | Apr/2026 – GA | You’ll reduce accidental taps and simplify forms by removing clickable lookup links. | A new option in the lookup control lets you disable clickthrough on the displayed lookup value. When disabled, the lookup value renders as plain text (not a hyperlink), preventing users from unintentionally opening the related record. This applies to forms across web and mobile. |
| Use enhanced Field Service Booking Status control | All types of users | Apr/2026 – GA | You’ll reduce missed taps and streamline status updates for frontline workers. | The Booking Status control is adapted for mobile patterns: it presents a prominent button and opens a drawer‑based selector for values, providing larger touch targets and a more consistent mobile experience. |
| Add simplified lookup control | Admins, makers, analysts | Apr/2026 – GA | Speed up mobile tasks and reduce friction by replacing the standard lookup with a simplified control designed for small screens. | A new Power Apps Component Framework (PCF) control, Simple Lookup, is now available for lookup fields on forms. This control provides a streamlined mobile UI, reducing visible clutter and minimizing taps compared to the standard lookup. |
| Add notes with the simplified mobile note‑taking control | Admins, makers, analysts | Apr/2026 – GA | A new portable Power Apps component framework (PCF) control, Mobile Notes, lets makers add a compact, in‑form note editor that supports text, images, and videos. | Notes created using this control are written directly to the timeline for the related record, keeping users on the page and reducing context switches. This control is available exclusively for mobile experiences. |
| Move multiple bookings at once by a set offset | All types of users | Apr/2026 – GA | Bulk move streamlines this process by eliminating repetitive edits, reducing errors, and enabling faster replanning during disruptions. | Bulk move enables schedulers to shift multiple bookings forward or backward by a consistent time offset in a single action. Instead of adjusting each booking manually, users can select bookings across one or more resources and apply changes, such as moving all affected work by a day or a week. |
| Create work orders from project tasks | All types of users | Jul/2026 – GA | You can turn project tasks into executable Field Service work orders and bill only what matters | This feature enhances the Dynamics 365 Field Service and Project Operations integration by enabling your project and field teams to create Field Service work orders directly from project tasks or linking existing work orders to specific project tasks. |